Frequently Asked Questions (FAQ)
Answers to some of the most commonly asked question relating to your benefits.
Q. When does the new TRICARE Reserve Select (TRS) health plan coverage begin?
A. Beginning October 1, 2007, all eligible members of the Selected Reserve will qualify for coverage under
the restructured TRICARE Reserve Select plan.
Q. I was previously enrolled in TRS but missed the September 30 deadline to re-enroll. Is there a way to still get continuous TRS
coverage?
A. Eligible members who were previously enrolled have a 60-day window from September 30 (when they became
disenrolled from TRS) to purchase continuous TRS coverage retroactive to October 1. You must include a premium payment for each month
of coverage. If you were previously enrolled in TRS, submit an enrollment application on November 16 and request coverage starting
on October 1, you will have to include payment for the October, November and December premiums.
Eligibility
Q. Who is eligible to purchase TRS coverage?
A. Any member of the Selected Reserve who is not independently eligible for or covered under a Federal Health Employee
Benefits (FEHB) program is eligible to purchase TRS coverage.
Q. My Expiration of Time and Service (ETS) date is approaching soon. Will I qualify to purchase TRICARE Reserve Select (TRS)?
A. Effective October 1, 2007 all members of the Selected Reserve qualify for TRICARE Reserve Select as
long as the member remains in the Select Reserves and is not independently eligible for or covered under the Federal Employees Health Benefits (FEHB)
program.
Q. I am a member of the Selected Reserve and am not eligible for a Federal Employee Health Benefits (FEHB) program. My spouse
is eligible for and covered by FEHB. Am I eligible to purchase TRS coverage?
A. Yes. Because you are eligible for FEHB through your spouse and not independently eligible, you are eligible
to purchase TRS coverage so long as you are not covered by FEHB.
Q. I am a member of the Selected Reserve and am not eligible for a Federal Employee Health Benefits (FEHB) program. However,
I am covered by my spouse’s FEHB program. Am I eligible to purchase TRS coverage?
A. No. You have coverage under an FEHB program, therefore you are not eligible to enroll into the TRS
program.
Q. I am a member of the Selected Reserve and I am eligible for a Federal Employee Health Benefits (FEHB) program, however,
I am not currently covered under any FEHB program. Am I eligible to purchase TRS coverage?
No. Even if you do not currently have coverage, if you are eligible for an FEHB program on your own (not as a dependent of someone
else) you are not eligible to purchase TRS coverage.
Q. I am a member of the Selected Reserve and I am eligible for and enrolled in a Federal Employee Health Benefits (FEHB)
program. Am I eligible to purchase TRS coverage?
A. No. If you are eligible for an FEHB program, you are ineligible for TRS coverage.
Q. If my spouse drops FEHB coverage, can we get coverage under the TRS Member-and-Family plan?
A. Eligibility depends solely on the member, not the spouse. If you are otherwise eligible for TRS as
a member of the Selected Reserve, you may purchase TRS Member-and-Family coverage under TRS.
Q. Who is eligible for a FEHB program?
A. Examples of those who are FEHB eligible include:- Federal Employees
- The President
- Members of Congress
- Congressional employees
- D.C. employees before 1987
- Employee of Gallaudet College
- Employee of county committee est. under 16 USC 590h(b)
- Office staff of a former President or Vice President
- National Guard technicians
- Annuitants with FEHB eligibility:
- Retired Federal Employees
- Certain survivors
- Certain former spouses
Q. Who can I contact if I need help finding out if I qualify for TRICARE Reserve Select (TRS)?
First, you should check your eligibility by accessing the Guard and Reserve Web Portal. You must log in and if your personal information there is not correct you must contact your servicing personnel office. Under the new program, all members of the National Guard and Reserve may qualify for the restructured TRS plan starting October 1, 2007 as long as they are in the Selected Reserve and not eligible for (or covered under) the Federal Employees Health Benefits (FEHB) program as described in Chapter 89, USC 5.
Purchase Coverage
Step 1: Qualify
- Log on to the Guard and Reserve Web Portal. View the enrollment instructions PDF for assistance.
- Click on the "TRICARE Reserve Select" box.
- Select the type of coverage that you want to purchase: TRS Member-Only or TRS Member-and-Family
- Certify that you are not eligible for or enrolled in the FEHB program
- Select when you want your coverage to begin
- Print and sign the TRS Request Form (DD Form 2896-1)
Mail or fax your completed TRS Request Form along with the first month's premium payment to TriWest Healthcare Alliance (or your regional contractor) by the applicable deadline.
Mail with one month’s premium payment to:
TriWest Healthcare Alliance
PO Box 42048
Phoenix,AZ 85080-2048
If you pay your monthly premiums with an automatic payment or electronic funds transfer, you can fax your application to TriWest. For a one-time credit card payment, fill out box 6 on the TRS Request Form and fax to:
1-866-441-8843
Your coverage begins on the first day of the first or second month (whichever you select on the TRS Request Form) following the postmark of your TRS Request Form. For example, if your form is postmarked in July, you may choose for your coverage to begin on the first day of the next month, August, or on the first day of the second month, September.
Q. I am having trouble accessing the Guard and Reserve Web Portal
or printing out the TRS Request Form.
A. If you cannot log into the Guard
and Reserve Web Portal, you should confirm your eligibility with your
Reserve Component POC. For technical assistance or to report system problems with access to the TRS Request Form,
please call the DMDC Support Center at 1-800-3-RAPIDS (800-372-7437).
Continuous Open Enrollment
Q. When can I purchase TRICARE Reserve Select?
A. The restructured TRS plan offers Selected Reserve members the opportunity to purchase TRS coverage
at any time throughout the year as long as the member remains eligible. If the request and premium payment is received (or postmarked)
by the last day of the month, the effective date of TRS coverage will be either the first day of the next month, or the first day
of the month after that (as indicated on the TRS Request Form).
Types of Coverage
Q. What types of coverage are available under the TRICARE Reserve Select (TRS)?
A. TRS offers the following two types of coverage:
- TRS Member-Only coverage
- TRS Member-and-Family coverage
Q. Is TRS like any other TRICARE benefit program?
A. It is similar to TRICARE Standard coverage and has annual deductibles and cost-shares associated with
medical services and an annual catastrophic cap applied to those costs. Eligible Reserve Component members must also pay a monthly
premium to participate in the TRS program. These premiums are not applied towards the catastrophic cap.
Cost
Q. How much will it cost me to enroll in the TRICARE Reserve Select Plan?
- TRS Member-Only coverage is currently $81 per month
- TRS Member-and-Family coverage is currently $253 per month
Q. What are my TRICARE Reserve Select premium payment options?
A. You have three options for paying your monthly premiums:
- Electronic Fund Transfer (EFT)/Automatic Bank Withdrawal
- Automatic Credit/Debit Card Withdrawal
- Direct Billing (through the mail)
Other Questions
Q. How does TRICARE Reserve Select (TRS) work with my other health insurance?
A. TRICARE Reserve Select will be the secondary payer. After your other health insurance processes your
claim, you will need to file a TRICARE claim form and include
copies of the following:
- Your other health insurance's explanation of benefits
- The itemized charges from the provider
Q. Is TRICARE Reserve Select (TRS) available in overseas locations?
A. Yes, TRICARE Reserve Select is a premium-based health care plan you can use in any overseas area, with
any host nation provider that accepts TRICARE.
Q. What happens to my TRS when I go on AD for greater than 30 days? Is there anything I have to do?
A. TRS coverage is automatically terminated when a Selected Reserve member becomes eligible for other
TRICARE coverage. The member does not have to take any action until he/she returns from deployment. You must re-enroll with your regional
contractor if you want TRS coverage when you return.
Q. Are there programs that are not offered to National Guard and Reserve members under the revised TRICARE Reserve Select (TRS) plan?
A. Yes. Specific programs that aren't available under TRS are:
- TRICARE Reserve Family Member Demonstration Program
- Extended Care Health Option (ECHO)
- Uniformed Services Family Health Plan (USFHP)
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Prime Remote for ADFMs
Q. I am a TRICARE Reserve Select (TRS) member and my wife just had a baby. What do I need to do to ensure my newborn is covered?
A. It depends on the type of TRS coverage you currently have: TRS Member-and-Family or TRS Member-Only.
In both cases, you must enroll your new child in DEERS and TRS within 60 days to ensure coverage.
Member-and-Family
If you already have TRS Member-and-Family coverage, newborns and adopted children are covered automatically by TRS for 60 days after
the birth or adoption. Children can continue TRS with no break in coverage if the TRS Request Form (available only through
the Guard and Reserve Web Portal) is received by TriWest within the first
60 days after the birth or adoption.Since your family is already covered by the TRS family plan, you will not have to pay any additional premiums when enrolling the new child. For claims to be paid after the first 60 days, you must enroll the new child. If the TRS Request Form is not received or postmarked within the first 60 days, coverage for the child ends beginning on day 61.
Member-Only
If you have TRS Member-Only coverage, newborns or adopted children are not automatically covered and claims will not be paid until
the newborn or adopted child is registered in DEERS and a TRS Request Form is received by TriWest or your TRICARE regional
contractor.If you want coverage retroactive to the date of the birth or adoption, you must submit a TRS Request Form switching your coverage and enrolling your family members in Member-and-Family coverage within 60 days of the birth or adoption. If the TRS Request Form is not received or postmarked within the first 60 days, all pended claims will be denied, and you are responsible to pay the total amount for all health care received by the child since birth or adoption.
When you change your TRS coverage from Member-Only to Member-and-Family, there is an increase in monthly premium amounts.
Q. If activated, will TRICARE cover behavioral health services?
A. Yes, behavioral health services are covered once activated. However, it is important to note that you
are treated as a full-time service member and must obtain approval from your commander. Visit TriWest’s
Behavioral Health Portal for more information on service available in your area.
Q. What if I get other health insurance and don't want to get TRICARE Reserve Select anymore?
A. Do not stop making your monthly premium payments. You must cancel participation in TRS by notifying
your regional contractor in writing. Non-payment is not the same as taking action to cancel coverage. In cases of non-payment, the
participant's coverage will be terminated and the case turned over to the TRICARE Management Activity Office of General Counsel. Lockout
for non-payment of premiums is one year or until the debt is paid in full, whichever is longer.